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The luxury you define.

There's a whole lot of world out there waiting for you.

Together with our team of Travel Advisors, Charlotte Travel is your one-stop shop luxury travel agency specialising in tailor-made itineraries to fit your exact requirements, whatever they may be.

We believe that travel is the only thing in the world that can bring the love of cultures and diversity together. We want you to dream big and let our Travel Advisors do the rest for you – wherever your imagination takes you, we will help you make it a reality, because we believe everyone has the right to travel. We just want you to see the world as much as we do.

Well, what are you waiting for?

"Are you ready to start planning your next getaway? Let us help you get started with a free consultation today."

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"A huge thank you for organizing my family's amazing trip to Italy !! It was perfect."

Charlie V

Highly recommended Charlotte Travel as the best and professional travel agency! I had a great experience in Bhutan last week! Highly appreciated the fabulous tour guide and driver who looked after me even when I wasn't feeling well at one point. They were nice, helpful and very professional. Thank you!

Felicia & George L

We are loving our trip so far. The guides are fantastic and so knowledgable. Highly recommended. We really love this hotel in Bagan. It is fabulous. Very relaxed and beautiful grounds. Again. Highly recommended. You’ve done well!

Sabrina & Joel W

Just wanted to drop a message to let you know how much we appreciate what you've done for us! The stay was very enjoyable and we were blown away by what the hotel has prepared for us. The view from the suite was amazing too!

Alex C

The hotel room was wonderful and the kids found the treasure hunting session very entertaining. The happy birthday message was also a big surprise for my partner, hats off to you and your team. We will be planing our next trip soon and will definitely be using your services again in the future.

Celine F

First, thank you for everything! We had an AMAZING trip. It was very well organized and all the permits, tickets, etc were spot on. Our tour guide was very knowledgeable about Tibet and Buddhism. she laughed with us. The driver was safe and very good. We will say that this trip will never leave our souls.

Sophia M

We had a great experience and would definitely recommend you. I thank you for making this trip a very memorable one for us!

Basma A

Your support, advice and patience with me was exceptional and not withstanding that the The Sanya EDITION was the best hotel and experience that we have ever had in our lifetime. We were truly touched by how lovely and genuine the staff were, Everyone was so warm and friendly. We are planning to return to The Edition next year so will definitely reach out to you and for our other trips.

Nico L

We start to head back tomorrow, but just wanted to thank you for organizing a great trip. Everything has gone very well and we thought it was a good experience. This is the third good trip you've arranged for us and we look forward to turning to you for whatever place we go to next.

John B

Everything was done very well and well arranged, we were happy with both our guides who were extremely knowledgeable. Overall nothing too much to complain about!

Caroline C

We hope you are well. We loved the accommodations and the game drives and bush walks were superb. We really appreciated the attention to detail and the lovely surprise elements they organised for us. It was truly sensational. We thoroughly enjoyed the Silo hotel and were very well taken care of. Our guide in Cape Town was fantastic as well. Thank you again for making all of these recommendations and arranging such an unforgettable holiday for us, we are so very grateful.

Martin & Lana B

I want to thank you for the work you went to on my behalf. The wheelchair was a great blessing. I really would not have arrived on time without it in Singapore. The assistance was superb. They told me they were holding the flight for me. I breathed a sigh of relief when I made the connection to HK. last person on! In HK the long walk to immigration, waiting, and then getting luggage would have been impossible for me. Great foresight on your part. Great appreciation.

Emily C

The Monumental was FANTASTIC - had amazing service and I had one of the best massages of my life there The Quinta de Pacha was pretty but service was so so - they were too busy and the staff couldn’t handle the volume. The pool was way too small and the AC was not enough so better to just go there for wine tasting. The worst thing is they charged for drinking water The Tivoli is solid - they were also a bit busy and slightly slow but they are very responsive As for restaurants and experience,…

Diego & Sienna N

We hope you are well. My apologies for the late reply, We wanted to thank you so very much for organising our fabulous holiday in South Africa. We had the time of our lives and made so many very special memories together. The first few days on the safari we were literally pinching ourselves over and over, it was all so amazing, breathtaking and fascinating! We loved every second and the team at Lion Tinga Lodge were exceptional. We loved our ranger, guide and butler and ended up spending most…

Roman G

Awesome planning and services! We absolutely love all the hotels that we stayed at, especially the Belmond hotels, along with impeccable rundown and connections that made our trip to Machupicchu so enjoyable! Thank you Charlotte Travel!!

Cameron C

We had a thoroughly enjoyable time in Hawaii. We do plan on asking you for help for our future trips, and will definitely refer Charlotte Travel to our friends who are looking for a good travel agent.

-Max C

Max C

We want to say thank you for arranging the wonderful Chinese New Year holiday for us. YOU recommended a nice And quiet hot spring boutique hotel for us in Wulai (Huulai, Taiwan). The hotel is wonderful and the main street is within the walking distance. We were surprised and very delighted to see the greeting from Charlotte Travel in our hotel rooms.

Shirley K

WE ARE just heading back to HK from our weekend in Hangzhou. We had a terrific time! Thank your for all of the tips and recommendations. They were very helpful. We absolutely loved the Amanfayun and are so glad that we decided to stay there. It is a very special place. Thank you, also, for sending the wine to our room. It was very nice of you.

Lily H

Just to let you know my parents are back from their Vietnam trip and they have enjoyed it a lot! They sure had fun and seems the trip wasn’t too strenuous for them at all and my mum (who is not walking too well) manages it with no problem. And their outside lunches seems yummy as well! Thank you for everything!

Alice G

we would like to reach out and say a big THANK YOU for arranging everything that made our trip an unforgettable and great experience. We were greeted and lead by guides continuously who all were very experienced and ones we felt safe being with. I will definitely Recommend you to friends and work associates.

Riona Q

Everything went great for the trip. The Carlyle upgraded us to the Central Park view room on the top floor which is very beautiful. Also Park Hyatt gave us a really really big upgrade to a 1 bedroom city suite at check in as well so that was a very very big surprise!

New York

Yes we did indeed enjoy our stay at Rosewood so much that my kids are already asking to go back there soon. We were very happy with the service, rooms, food and many more things. Oh also, thank you for the nice birthday card:)

Ericka P

I just wanted to thank you for the wonderful arrangements you made for us. Each of the bookings were really excellent. Each experience was what we had hoped for and more! Thank you for helping to make our trip so special. It was like a dream, everything worked out beautifully and every moment was special.

David C

This trip was amazing and I enjoyed it very much. The place is so beautiful - I took so many photos! Everything went so smoothly. The experience in Jordan was pleasant. Thank you for everything!

Miles B

We loved the hotel! Everything was amazing. We really enjoyed IT. Our butler was incredible and all the employees there. Thanks so much for everything.

We definitely had a room with a view and the panoramic city skyline of London took our breath away! Thank you for the lovely bowl of fruits and the mini birthday cake which is very sweet of you. We have absolutely no complaints and enjoyed our stay very much. Once again, thanks to you and Jackie for everything!

I’m so so excited and touched by my Bhutan trip. The guide and driver your team arranged are wonderful. By saying them professional is not enough.

Somehow in our society, being professional means a lot of standards for staff to follow. For them, they use their hearts to arrange my trip, care about me as like I’m their friend.

Shirley

We had a wonderful and memorable eight days trip in Bhutan. We dressed up as a Bhutanese during the Thimphu Tshechu Festival and trekked to the Tiger Nest Monastery. We enjoyed our stay at the Naksel Hotel located in a Paro. Compliments to both the guide and driver who are very professional and took good care of us in the eight days! Thank you Charlotte Travel for all the arrangement!

Albert

Thank you for the excellent service and pick in hotels! Discreet, private, elegant and cool......is how I would describe The Bale. The art of doing nothing yet still has the option to explore if you are able to tear yourself away from the beautiful private villa with private pool and more. Amazing food to top it off at The Bale's two restaurants served by a lovely team of staff. Can't wait to visit again!

Shireen

We arrived back today from Yangon and simply wanted to say- WOW...big thank you for all your kind help, amazing coordination and more importantly the added recommendation and care for my family. The extra one room was a huge success before our flight, both the tour guides and driver in each location were extremely professionally, friendly, caring and juggle all 4 of us perfectly to our needs. The Charlotte Travel experience continues to surprise me and always reiterated the fact to use you-…

Miriam

My family have been booking with Charlotte Travel since we were kids! Stand out trips include our 9 day trip to Sri Lanka, all completly mapped out with a car to cover half the country to a 5 day getaway to Coron, Palawan (Philipines) with some of the best diving and coral I have ever seen... alwasy get the best recommendations and latest flight deals from Charlotte Travel. Jackie Harris is definitely the go to person in HK if not Asia when looking for your next trip.

MC

As you know, our school recently had a field trip to Rome with 9 students and 2 teachers. Everything went well, we all had a good time, and we all got back safely. I would like to take this small opportunity to say thank you to you all and the support you gave in making this trip a reality. Many hands make light work and I am grateful for your help, whether it was general or logistical. I would like to single out two people. Firstly, Ms.KS whose generous contribution to the success of the trip…

CC

We appreciate all the hard work and effort you and your team put in for making another great company trip possible, it's super cool and cold, we all had a great time. Here are our comments about the Harbin Trip.

You provided professional recommendation about all possible flight routing, so we came up a prefect routing dismissed in Harbin, also excellent service kept re-booking all flights to secure our seats, and prompted respond our inquires even you were on leave.
…

ZW

We landed this morning, and I really want say thank you for the perfect organization of the trip. Everything was over the expectation: you gave us an extraordinary service. All the guides were very well prepared and I really want to let you and your referent know that the one we had in Agra was an outstanding person, with terrific competences in history and art. I would like to let you know also how precious was the driver. You know that driving in India could be impossible to understand a…

GNS

I just want to let you know how much I enjoyed the Baltic Tour very much. Everything was great, all the arrangements, the tours and the guides who made the history of the region come alive. My sincere thanks to Charlotte Travel for making this possible and to you for arranging my trip, the extra night and the driver. In addition to the above, the weather was also perfect for the whole time - did you arrange that as well?

JM

Please convey these compliments to your guide team and the driver, who gave me and my friends an unforgettable and happy tour from 24 Oct to 31 Oct in Bhutan of this year. It was truly a commendable Charlotte Travel team’s performance. They are attentive, responsible, funny, helpful and try to fulfill our needs during the trip, they also provide fruitful Bhutan information to us. It help us to have a deeper understanding and love this place more. Bhutan is a place that we will definitely to…

AF

Hi Jackie, just wanted to say thank you again! We all had a great time and our seats were amazing!! Thank you so much for donating them for a charitable purpose. Felt great about where the money was going.

Jennie P

The trip is over and we are back in our home in Switzerland thinking of what a wonderful celebration we have just had! The cruise was lovely but the cherry on the pie was definitely our family reunion in Venice. Thank you so much for trying so hard to making it just perfect. We were extremely well taken care of at the "Cipriani" and were upgraded to a wonderful suite! We also very much appreciated your kind wishes and bottle of wine. The whole experience for the children was superb…

NB

Hello. I just wanted to say a big thank you Ivy. You did a great job managing the trip especially given the last minute nature. You were so friendly and calm while we were trying to finalize everything. That made the experience very stressfree for me. Everything worked smoothly. I would highly recommend the Residence Sisouk in Laos. The tour director also said this the hotel Pakse was very nice. I think for a couple, these are great places as you can interact with the local environment. The…

Joy S

Thanks for the lovely card and for taking such good care of us! We just returned from a wonderful holiday in Phuket that you organized. It's wonderful to know you're there for us. We look forward to many more years with you all!

Mimi & Peabody H

Thank you so much for organising this wonderful trip for us, share few images from our Sweden & Iceland trip.

Tess Y

I felt I needed to drop you a quick email to just thank you both for yet another wonderful trip that you have organised for Greg and myself. This time it was to Vietnam with an overnight stay cruising Halong Bay. Which I have to say was a wonderful trip on the Heritage Jasmine Cruiser. The staff were extremely attentive and the service was second to none. We both had a wonderful time on the cruise and the hotel in which we stayed, the Hotel Metropole Hanoi was absolutely beautiful.
…

Kim & Greg R

Thank you Charlotte Travel for making our honeymoon in Maldives memorable and so worry-free!!! Me and my husband loved the hotel what you recommended and we were positively surprised multiple times during our trip :)

CV

We have a wonderful time in Myanmar. Many thanks for organising this holiday for us. The tour guides were excellent, particularly the guides we had for Yangon and Bagan, they were great, so friendly and knowledgeable. The hotels in Bagan and lake Inle were excellent. The itinerary you put together for us was very good. I am very keen to go back and do some more travelling there.

Many thanks again for all your help

Anne D

My family and I moved to Hong Kong two years ago and quickly learned how frustrating booking travel can be without someone who really knows this market guiding you through the process. After a few very unsuccessful attempts to book our travel and inevitably missing travel opportunities while the children had holidays from school, we sought an agency that could not only provide expertise in traveling in Asia but also one that could provide us with the highest level of customer service. We found…

Steve K

Hello, to all the world travelers

I am Dr. Roberta Wong Leung, from City University in Hong Kong. I am very pleased to recommend Jackie Harris & Charlotte Travel to you. I love travelling and I love going to World Heritage Sites. I'm fortunate in the past few years to do an average of 18 trips a year. I am always looking for a travel agent that is reliable and that you can trust and that knows what they are talking about. I find that Charlotte Travel is highly…

Dr.Roberta W L

I would like to take this opportunity to commend Chloe’s excellent service. In the past few years, I have been using Charlotte Travel’s service for me and my family’s personal travel. Chloe has been the agent helping with my requests. She is always efficient in responding to my requests, patience with my, sometimes, many enquiries and changes. Overall, I have been very happy with Chloe’s service. Dear Chloe, Thank you so much. You’ve been of great help and I really appreciate it!

Loretta S

Jackie Harris and her team at Charlotte Travel handle all of my family's travel needs in a professional and timely manner. Jackie's passion for travel and commitment to her clients is obvious in the effort she makes to get to know each client's preferences and tastes. She frequently shares her knowledge of new and unique travel destinations and suggests great holiday ideas that match our interests. I would highly recommend Charlotte Travel to anyone who wants a travel agent who…

Melissa C

Andrew and I had a thoroughly enjoyable time in Hawaii. The hotel had some confusion during our stay (that's when I contacted you about our hotel credit and complimentary breakfast benefits), but you handled it extremely quickly, and we did not even need to follow up on it - which we are very grateful for. We utilized the hotel amenities and went around the island with our friends, which was wonderful. We do plan on asking you for help for our future trips, and will definitely refer you to…

Andrew

I was first introduced to Jackie Harris and her team through my work and I was so impressed by their efficiency that I now use Charlotte Travel for all personal travel. Jackie and her team always respond quickly to any query, make sensible suggestions and leave no detail unattended. The service provided by Charlotte Travel surpasses that of all other travel agents I have used in Hong Kong.

Amanda

I joined 5D4N Bhutan tour on 21 Oct to 25 Oct through Charlotte Travel.I would like to write a letter to give great appreciation to my travel guide Dendup Ganpo during my journey in Bhutan.

Dendup is a kind travel guide. He is knowledgeable and he gave accurate, precise, and interesting information on Bhutan Buddhism. I learned a lot about Bhutanese culture and history of Bhutan Buddhism from Dendup's explanation. He treated his guest wholeheartedly and he wasn't…

Cathy L

On first arriving in Hong Kong in early 2000 I encountered a number of travel agents who frankly, left a lot to be desired! Via a friend I was introduced to Jackie and the Charlotte Travel team and I haven't used another travel company since. Not only has she and her team looked after myself and my family since, but she also managed all of the corporate travel worldwide for my business.

Jackie is very 'hands-on' and ensures that her own attention to detail, sense…

Michael J B

Although based in Singapore, I have used Charlotte Travel for over two years now for all business and personal travel arrangements. The service has been consistently "excellent" and at the risk of tempting fate, I'm delighted to say I have not encountered a single issue with my often complex and fluid itineraries to date! I would like to thank everyone at Charlotte Travel, especially Lorna, for all their hard work and effort in providing a first rate service.

Robert W

I have had concierge style travel agents consistently during my professional career spanning 35 years. In coming to Hong Kong over 9 years ago, I was, frankly, dissatisfied at the level of service offered by agents I encountered. Fortunately, when Jackie Harris established Charlotte Travel, I was able to achieve the level of service to which I was historically accustomed. Jackie renewed my service expectations and I now regard her as the best of the best.

Jackie and her staff…

Douglas R.V

David and I are back from a fabulous holiday in Morocco. We recommend Morocco as a holiday destination - lovely people, variety in terrain, heaps of history and good shopping! Thanks to Jackie Harris and her team at Charlotte Travel for planning the itinerary. We have used Charlotte Travel for many years, and have been to many countries, inc. India, Jordan, Nepal, Guilin in China, for their itineraries. All have been great trips.

Carmel M

Charlotte Travel have provided myself and my family with excellent service for the last five years. I have been especially appreciative of the speedy response and positive approach of the staff. Nothing is too much trouble, they even came to my rescue when I was at the airport and I discovered my passport was full and could not travel. With their friendly and professional manner, I always recommend Charlotte Travel to new colleagues arriving in Hong Kong.

Jane W

Since we moved out from England to live and work in Hong Kong universities twenty years ago, our family of four has been using the services of Jackie Harris.

Over the years we have been everywhere in Asia and around the world on tickets and itineraries devised for us by Jackie Harris and her wonderful team at Charlotte Travel. Our business and holiday destinations include: almost everywhere in mainland China (such as the Yangtze Gorges and the Trans-Siberian Railway from Beijing…

Colin and Frances S

We met Jackie, more than 30 years ago when she was already then working in the travel business in Hong Kong, and have followed her ever since. Whenever we have had to organize special holiday for ourselves and occasionally for our extended family, the Charlotte Team has always been there using their professional support and services to make sure the holiday would be a special one… one to remember! Over the years the team has learnt to be familiar with our likes and dislikes. Air tickets, car…

Raymond and Nicette B

John and I are just heading back to HK from our weekend in Hangzhou. We had a terrific time! Thank your for all of the tips ‎and recommendations. They were very helpful. We absolutely loved the Amanfayan and are so glad that we decided to stay there. It is a very special place. Thank you, also, for sending the wine to our room. It was very nice of you.

Hallie & John

We want to say thank you for arranging the wonderful Chinese New Year holiday for us. Of course, thank you to Alby too. Alby recommended a nice & quiet hot spring boutique hotel for us in Wulai (Huulai, Taiwan). The hotel is wonderful and the main street is within the walking distance. We were surprised and very delighted to see the greeting from Charlotte Travel in our hotel rooms.

E. Cheung

Felicia and I just wanted to let you know how much we appreciate the service we receive from Ivy. Not only does she respond straight away but she always seems to be looking for the best options for us, and she’s creative!

Felicia & Graham

Both my company and I personally have engaged Charlotte Travel Limited to organize all our overseas trips for over five years. In that time I have been entirely satisfied with the service provided. Requests for booking flights and accommodation have been dealt with quickly and efficiently and effort is always made to find the most economical deal available. On the rare occasions that problems have arisen whilst I have been overseas I have found that I can contact Charlotte Travel at any time…

John M