Charlotte Travel is proud to be one of Hong Kong's only Ritz-Carlton STARS agencies, a program which was established for an elite group of the top-producing travel agencies. As a Ritz-Carlton preferred partner agency, Charlotte Travel holds a special relationship with all Ritz-Carlton Hotels, EDITION Hotels and Bulgari Hotels that can enhance your hotel and resort experience. 

The STARS Amenities give Ritz-Carlton Hotels and Resorts a competitive advantage and compelling value. In some situations, we may be able to combine STARS and Virtuoso Benefit to increase incredible experience for you.

When booking The Ritz-Carlton Hotels, EDITION Hotels and Bulgari Hotels with Charlotte Travel, you'll receive:

    • 4:00 pm late check out upon request
    • Continental breakfast for two
    • Complimentary in room amenity personalised just for you
    • Room or suite upgrade subject to availability at check in or at time of reservation
    • Complimentary, customized amenity, activity or service
    • Pre-registration and express check in
    • Top priority waitlist in sold out situations
    • First priority for specialty requests — room types, bedding, location & connecting rooms
    • Personal welcome by hotel management
    • Welcome card from the General Manager