Charlotte Travel have deservedly attained customer loyalty through customer support. She has earned the respect of those with high expectations through high levels of service.
I just wanted to say a big thank you. You did a great job especially given the last minute nature. You were so friendly and calm while we were trying to finalize everything. That made the experience very stress-free for me.
The trip is over and we are back in our home in Switzerland thinking of what a wonderful celebration we have just had! Thank you so much for trying so hard to making it just perfect.
The hotel room was wonderful and the kids found the treasure hunting session very entertaining. The happy birthday message was also a big surprise for my partner, hats off to you and your team. We will be planing our next trip soon and will definitely be using your services again in the future.
It was truly a commendable Charlotte Travel team’s performance. They are attentive, responsible, funny, helpful and try to fulfill our needs during the trip.
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