• I was first introduced to Jackie Harris and her team through my work and I was so impressed by their efficiency that I now use Charlotte Travel for all personal travel. Jackie and her team always respond quickly to any query, make sensible...
    Amanda

    I was first introduced to Jackie Harris and her team through my work and I was so impressed by their efficiency that I now use Charlotte Travel for all personal travel. Jackie and her team always respond quickly to any query, make sensible suggestions and leave no detail unattended. The service provided by Charlotte Travel surpasses that of all other travel agents I have used in Hong Kong.

  • I joined 5D4N Bhutan tour on 21 Oct to 25 Oct through Charlotte Travel.I would like to write a letter to give great appreciation to my travel guide Dendup Ganpo during my journey in Bhutan. Dendup is a kind travel guide. He is knowledgeable and...
    Cathy L

    I joined 5D4N Bhutan tour on 21 Oct to 25 Oct through Charlotte Travel.I would like to write a letter to give great appreciation to my travel guide Dendup Ganpo during my journey in Bhutan.

    Dendup is a kind travel guide. He is knowledgeable and he gave accurate, precise, and interesting information on Bhutan Buddhism. I learned a lot about Bhutanese culture and history of Bhutan Buddhism from Dendup's explanation. He treated his guest wholeheartedly and he wasn't hesitate to give immediate helps when needed. He tried to fulfil the requests from guest all the time. He gave a harmonious atmosphere in the journey all along. It is essential for a travel guide to keep updating news and information about his country and Dendup can do it.

    I enjoyed the time being with Dendup since he treated his guest more than a guest, he treated his guest as his friend. Overall, he is a professional travel guide and he has ability to lead a tour runs smoothly by his good time management. I appreciate him a lot of his professional knowledge and the way he lead a tour. He is being a part of unforgettable memory in my Bhutan trip. Therefore I sincerely recommend Dendup as a top tour guide and he is worth for your appreciation.

  • Hello, to all the world travelers I am Dr. Roberta Wong Leung, from City University in Hong Kong. I am very pleased to recommend Jackie Harris & Charlotte Travel to you. I love travelling and I love going to World Heritage Sites. I'm...
    Dr.Roberta W L

    Hello, to all the world travelers

    I am Dr. Roberta Wong Leung, from City University in Hong Kong. I am very pleased to recommend Jackie Harris & Charlotte Travel to you. I love travelling and I love going to World Heritage Sites. I'm fortunate in the past few years to do an average of 18 trips a year. I am always looking for a travel agent that is reliable and that you can trust and that knows what they are talking about. I find that Charlotte Travel is highly professional and knowledgeable.

    In fact, when you travel, you want a travel agent that knows what they're talking about. In Asia, I found that most of the travel agents are just booking agents; they just make a reservation but they can't really give you the great advice and recommendations and speak from personal experiences, and that is what I really admire about Jackie and the office staff in Charlotte Travel. They've been there and they know what they are talking about. They give extra care and concern, and they just go out of their way to make sure you have the best trip possible. Our vacations are important to us and we want to make sure everything goes right. Charlotte Travel is definitely there to make sure you have the best vacation of your life and that you don't need to worry about all the details. They are very detail oriented, very precise, and I have to say that I have had the best travel experiences with them for 29 years. So I can confirm that they are the most professional travel agent that I have ever experienced. Thank you.

  • My family and I moved to Hong Kong two years ago and quickly learned how frustrating booking travel can be without someone who really knows this market guiding you through the process. After a few very unsuccessful attempts to book our travel and...
    Steve K

    My family and I moved to Hong Kong two years ago and quickly learned how frustrating booking travel can be without someone who really knows this market guiding you through the process. After a few very unsuccessful attempts to book our travel and inevitably missing travel opportunities while the children had holidays from school, we sought an agency that could not only provide expertise in traveling in Asia but also one that could provide us with the highest level of customer service. We found that with Jackie and Charlotte Travel.

    With Charlotte Travel all we needed to do was tell them where we were interested in visiting and Jackie and her staff provided a variety of great packages and options for our family and even suggested the optimal season to visit each destination. So not only do we get exactly what we are looking for, but the staff at Charlotte Travel will also offer creative, insightful suggestions to get the most out of our itinerary.

    Every member of the staff we have dealt with has been knowledgeable, professional and courteous. They are quick to respond to inquires and all our bookings have been perfect, with every detail taken care of without any issues. I have been so impressed with the level of service I have recommended Charlotte Travel to a number of friends and coworkers all of which have had nothing but positive experiences with Jackie and her staff.

    I can honestly say we are making the most of our travel time while here in Hong Kong and seeing the best of Asia because we have the best travel agent in Jackie and Charlotte Travel.

  • Thank you Charlotte Travel for making our honeymoon in Maldives memorable and so worry-free!!! Me and my husband loved the hotel what you recommended and we were positively surprised multiple times during our trip :)
    CV

    Thank you Charlotte Travel for making our honeymoon in Maldives memorable and so worry-free!!! Me and my husband loved the hotel what you recommended and we were positively surprised multiple times during our trip :)

  • We have a wonderful time in Myanmar. Many thanks for organising this holiday for us. The tour guides were excellent, particularly the guides we had for Yangon and Bagan, they were great, so friendly and knowledgeable. The hotels in Bagan and lake...
    Anne D

    We have a wonderful time in Myanmar. Many thanks for organising this holiday for us. The tour guides were excellent, particularly the guides we had for Yangon and Bagan, they were great, so friendly and knowledgeable. The hotels in Bagan and lake Inle were excellent. The itinerary you put together for us was very good. I am very keen to go back and do some more travelling there.

    Many thanks again for all your help

  • I felt I needed to drop you a quick email to just thank you both for yet another wonderful trip that you have organised for Greg and myself. This time it was to Vietnam with an overnight stay cruising Halong Bay. Which I have to say was a wonderful...
    Kim & Greg R

    I felt I needed to drop you a quick email to just thank you both for yet another wonderful trip that you have organised for Greg and myself. This time it was to Vietnam with an overnight stay cruising Halong Bay. Which I have to say was a wonderful trip on the Heritage Jasmine Cruiser. The staff were extremely attentive and the service was second to none. We both had a wonderful time on the cruise and the hotel in which we stayed, the Hotel Metropole Hanoi was absolutely beautiful.

    So far we have travelled to Phuket, Hawaii, Koh Samui and now Vietnam with you guys and have been amazed at the wonderful places you have recommended and the service that we receive on arriving at these destinations with transport etc.

    Every time we deal with your company we are offered a great range of places to stay when we decide on a destination. We are advised on the weather at that time of year and possible tours we might like to undertake. This is exactly what Greg and I need when booking overseas travel and we are very grateful for your expertise and knowledge.

    Both Greg and I would have absolutely no hesitation in referring Charlotte Travel to our friends and colleagues and look forward to booking further travel through Charlotte Travel.

  • Thank you so much for organising this wonderful trip for us, share few images from our Sweden & Iceland trip. 
    Tess Y

    Thank you so much for organising this wonderful trip for us, share few images from our Sweden & Iceland trip. 

  • I would like to take this opportunity to commend Chloe’s excellent service. In the past few years, I have been using Charlotte Travel’s service for me and my family’s personal travel. Chloe has been the agent helping with my requests. She is always...
    Loretta S

    I would like to take this opportunity to commend Chloe’s excellent service. In the past few years, I have been using Charlotte Travel’s service for me and my family’s personal travel. Chloe has been the agent helping with my requests. She is always efficient in responding to my requests, patience with my, sometimes, many enquiries and changes. Overall, I have been very happy with Chloe’s service. Dear Chloe, Thank you so much. You’ve been of great help and I really appreciate it! 

  • Charlotte Travel has taken care of both my personal and corporate travel for many years. They’re reliable, efficient and responsive to my needs. As a long term satisfied client, I wholeheartedly recommend their services.
    David F

    Charlotte Travel has taken care of both my personal and corporate travel for many years. They’re reliable, efficient and responsive to my needs. As a long term satisfied client, I wholeheartedly recommend their services.

  • Thanks for the lovely card and for taking such good care of us! We just returned from a wonderful holiday in Phuket that you organized. It's wonderful to know you're there for us. We look forward to many more years with you all!
    Mimi & Peabody H

    Thanks for the lovely card and for taking such good care of us! We just returned from a wonderful holiday in Phuket that you organized. It's wonderful to know you're there for us. We look forward to many more years with you all!

  • Hello. I just wanted to say a big thank you Ivy. You did a great job managing the trip especially given the last minute nature. You were so friendly and calm while we were trying to finalize everything. That made the experience very stressfree for...
    Joy S

    Hello. I just wanted to say a big thank you Ivy. You did a great job managing the trip especially given the last minute nature. You were so friendly and calm while we were trying to finalize everything. That made the experience very stressfree for me. Everything worked smoothly. I would highly recommend the Residence Sisouk in Laos. The tour director also said this the hotel Pakse was very nice. I think for a couple, these are great places as you can interact with the local environment. The large hotels were a bit away from the center. Jackie, thanks for providing some extra assurances about the boat. It was very well managed and the staff was very professional. It was also very clean.

  • The trip is over and we are back in our home in Switzerland thinking of what a wonderful celebration we have just had! The cruise was lovely but the cherry on the pie was definitely our family reunion in Venice. Thank you so much for trying so hard...
    NB

    The trip is over and we are back in our home in Switzerland thinking of what a wonderful celebration we have just had! The cruise was lovely but the cherry on the pie was definitely our family reunion in Venice. Thank you so much for trying so hard to making it just perfect. We were extremely well taken care of at the "Cipriani" and were upgraded to a wonderful suite! We also very much appreciated your kind wishes and bottle of wine. The whole experience for the children was superb and they adored seeing Venice for the first time. My husband joins me in sending both of you our best wishes for a good summer ahead. 

  • Hi Jackie, just wanted to say thank you again! We all had a great time and our seats were amazing!! Thank you so much for donating them for a charitable purpose. Felt great about where the money was going.
    Jennie P

    Hi Jackie, just wanted to say thank you again! We all had a great time and our seats were amazing!! Thank you so much for donating them for a charitable purpose. Felt great about where the money was going.

  • We landed this morning, and I really want say thank you for the perfect organization of the trip.  Everything was over the expectation: you gave us an extraordinary service. All the guides were very well prepared and I really want to let you...
    GNS

    We landed this morning, and I really want say thank you for the perfect organization of the trip.  Everything was over the expectation: you gave us an extraordinary service. All the guides were very well prepared and I really want to let you and your referent know that the one we had in Agra was an outstanding person, with terrific competences in history and art. I would like to let you know also how precious was the driver. You know that driving in India could be impossible to understand a part if you are local: our driver was so professional and so able to manage all the situation that I would like to hire him in HK also! Thank you once again for your help to manage the misunderstanding about the bedrooms, and for the wonderful dinner and present you offered us.